HOW WE HELP
WHAT ARE THE OPPORTUNITIES TO CREATE VALUE FOR OUR CUSTOMERS?
We support you to develop your business strategy.
We help you to gain customer insights and discover the opportunities.
We work with your team in order to build a shared understanding of what the real problems are so that you can focus on solving them. We help you to discover what your customers really need by empathising and listening.
We work together to connect the dots. We draw insights from macro trends and help you to understand their impact on the future of your business. We convert insights into opportunities for new products and services.
We co-create the vision and define a strategy for your team or organisation.
HOW DO WE DO IT?
o Empathise with your customers. We combine quantitative and qualitative market research.
o Excite your team and engage stakeholders. We use techniques like the LEGO® SERIOUS PLAY® method.
o Create personas and use Customer Journey Maps in order to understand the interaction of the customer segment with a product/service.
WHO IS THIS FOR?
If you are struggling with uncertainties and are unsure of how to take advantage of new opportunities, how to grow or diversify your business or wish to manage change, this service is for you.
o Optimise multi-disciplinary teams.
o Take advantage of market opportunities.
o Activate a value driven mindset and value driven doing.
Fakawee is passionate and determined. We collaborate with Fakawee to develop strategies and design new products and services for our clients in the private and public sector. Fakawee combines strong analytical skills and strategic thinking with creative methodologies, which results in innovative experiences for our customers.
SANDRINE SUMODHEE CO-FOUNDER ALBION INVESTMENTS