HOW WE HELP
HOW CAN WE DELIGHT OUR CUSTOMERS?
We help you to design experiences that your customers and teams will love.
We work with your team in order to craft new and better products and services for your customers. We apply the best techniques from design thinking and design sprints to give your team an action packed experience of discovering, creating and testing new products with real customers.
We create an environment which encourages experimentation and allows teams to make mistakes and improve their ideas in short cycles. You don´t spend weeks of time and money on extravagant solutions, we build and test prototypes which help us to get feedback and improve your solutions.
HOW DO WE DO IT?
o Empathise and put your customer at the heart of the design experience.
o Excite your team and engage stakeholders.
o Co-create solutions with multi-disciplinary team.
o Open your imagination so that you can create new ideas.
o Build prototypes and test your best ideas with customers.
o Draw insights from feedback in order to create better experiences.
WHO IS THIS FOR?
If you want to create a new experience or improve an existing product or service for your customers, this is for you.
o Optimise multi-disciplinary teams.
o Support your team to co-create solutions.
o Create and test new experiences in a short time, saving time and money; while creating better impact.
o Activate a value driven mindset and value driven doing.
Fakawee’s fun approach to tough problems and ability to juggle financial models and creative retail processes, integrates upstream budgetary constraints and financial issues to develop strategies that are quickly operational.
EDUARDO R. LAFFORGUE EXECUTIVE DIRECTOR AT HEADWATERS TOURISM, TORONTO
How can I use design thinking to solve tough problems?
What are the opportunities to create
value for our customers?
How can we build a rigorous
How can we transform